The founder of news community Forum in Nigeria, Nairaland has reacted to the website experiencing a downtime over an abuse report.
Netizens raised the alarm of being shut out on Monday night, raising concerns of possible hacking.
The founder Seun Osewa, via his X page on Tuesday acknowledged that the action was triggered by an overlooked abuse report. He noted that the offensive content had been removed, however, the server user interface was still experiencing a delay.
He said: “Nairaland’s server was taken down because I overlooked an abuse report that was originally sent on the 14th. After the takedown, I removed the offensive content.
“The UI for bringing back the server didn’t work so it took hours to get support on how to get that done. Minutes after the forum was brought back, they took the server down again with no warning.
“I’m guessing that the content I removed was still cached on Cloudflare servers, so they could still see it. I have cleared the caches now, but they are not communicating. I hope they will communicate tomorrow.
If you have any ideas for working with abuse teams, please share. My track record is abysmal.”
Seun Osewa stated that it could take 48 hours of review from the host’s abuse team before the site is finally restored
“The technical support team has informed me that only the abuse team has the power to reinstate our server, that their review could take up to 48 hours, and that nothing can be done to speed up the process.
I’ve been informed that the only thing I can do is wait. It’s humbling.”